Every time I have an A/C emergency this company is on the ball! This last time Adrienne had technician Chad P. Come to take care of us he was there in a timely manner, knowledgeable about my unit, and knew exactly what caused our problem. I felt that Adrienne was attentive to my needs and expedited my concern to have us taken care of quickly! I will never use another A/C company ever again! They are honest and fair!